Digital Marketing Team California, USA
Technical Communication Strategy: Technical communication – the ability to turn those complex details that engineers love into a format the consumers can relate to – stands at the center of what we do. For us, it’s not just about being good technical writers and illustrators. It’s about knowing the best way to convey the information, whether it’s a printed document, a web page, a video, a label, or something else entirely. And it’s about knowing when the customer needs access to that information, whether it’s during the purchase decision, at initial use, or when trying to resolve a problem or order supplies and accessories. Technical Writing and Illustration: Our technical writing team specializes in clear and concise copy, written with the customer in mind and supported by artwork optimized to guide users through every aspect of their product. Whether your product is a child’s toy, build-it-yourself furniture, high-tech electronics, a home appliance, or industrial machinery, or anything in-between, we take the complexity out and help create a positive experience. Taking It to the Next Level: For most consumers, the purchase of a product isn’t about the product itself, it’s about how that product makes them feel. For example, they may be seeking a sense of aspiration, or of belonging. We can help our clients craft that pathway to a more powerful and personal experience for their customers. In addition, we can help our clients reduce customer service calls and returns, and get more out of their investment. Digital Animation and Video Editing/Production: Whether you are looking for a simple GIF, or wanting to build your existing video footage into cohesive, full-length videos, we can create professional videos and animations that set your company apart. With Post-Production experience on a variety of international creative products, ranging from TV series and films to music video and advertising pieces, we have worked with numerous international clients including GlaxoSmithKline, AGIP, Telekom, RTL, Minimax, and more. Chatbot design and implementation: We create chatbots solutions for a number of different tasks, from pre-qualifying sales leads to providing automated customer service. With proven chatbot technology and Artificial Intelligence (AI), we can help you bring this powerful new tool to your business. Chatbot strategy: With a wide range of chatbot solutions, we can provide a chatbot strategy that works for your business model and product mix. We can guide you in selecting which option would be most effective for your needs, and provide direction in how to get the most out of chatbot technology. Digital Marketing experience: We know that chatbots are just a part of a larger, comprehensive digital marketing strategy. We bring our experience in digital marketing to integrate them seamlessly into your strategy, and can help you with a broader marketing strategy, ranging from social media campaigns to mobile app development.