New York, NY, United States
This crucial agency-like account role located in New York will be responsible for ensuring flawless communications between tronc's central Digital Marketing team and key properties within tronc’s elite portfolio such as New York Daily News, Baltimore Sun, Hartford Courant and more. The ideal candidate has a digital marketing agency background, a strong service orientation, and superb communication and organizational skills
Set up kick-off meetings, review meetings and manage creative approval process
Prioritize client requests coming from digital marketing and from local markets
Quarterback urgent requests overseeing request for work, gathering team, monitoring and updating on output and placement
Present marketing plans and ideas from the acquisition and retention teams to the local markets
Communicate local market needs back to the central digital marketing team
Facilitate communication around creative approval whether in person or through email
Serve as a one-stop-shop for questions from the market, either answering directly or coordinating the provision of an answer, on topics related to digital marketing and operations
Convene regular strategy sessions between assigned market and the acquisition and retention teams
Ensure shared understanding between central marketers and the local markets of the available budgets and goals and ensure actual spending is meeting targeted levels, and help explain variances
Project-manage market-specific campaigns and projects that involve digital marketing resources
Keep central marketing aware of relevant happenings in assigned markets, and vice versa
Become expert in audience insights and brand guidelines for local markets and inform campaigns
Communicate and suggest marketing tests that help optimize assigned properties’ go-to-market propositions and customer funnels
Intake of digital creative briefs from marketing and the local markets helping them improve brief writing
BS/BA in Marketing, Communications, or related field
8 plus years experience at a marketing agency, in a Account Management-like role, especially working with clients who conduct digital marketing
Knowledge of digital acquisition and marketing best practices, to fuel productive conversations with client-markets as well as with fellow marketers in our central team
Significant problem-solving, communication and organizing skills
Product and project management experience with the determination and ability to drive a project from concept to launch through multiple departments
Daniel Bussius Consulting
Seeking a copywriter to work with our full-service digital agency as a regular team member that handles copy requests for our clients as well as our own agency needs. You will be working with a graphic designer, project manager, automation expert, and the agency CEO. Position is contract and pays $50 hour. We need someone who is available during normal work hours and must be free up to 20 hours per week.
Asheville, NC, United States
If you are dependable and responsible, have lots of energy, a strong work ethic… and your Superpower is bridging the gap between company and customer by facilitating meaningful relationships among the clients in our community…
...then we want you to help us build a world-class company that impacts the lives and businesses of people around the globe.
We are a thriving, fast-paced coaching and online training company based in Asheville, NC, serving customers and clients across the world, most of whom participate actively in our online membership areas. While our culture is casual and authentic, everyone on the team is smart, focused and driven.
As our Community Manager, you really understand what it means to create engagement, connection and brand loyalty among the clients in our community. We want a long-term team member who loves what we do, and lives and breathes the multiple roles of such a position.
You have at least 3 years of experience in customer service…email, phone and social media. (And a list of 2-3 solid references to prove it.)
You have exquisite follow-through, letting nothing slip through the cracks – especially in communications with your busy team members.
You have a high level of empathy.
You have experience in social customer service, a deep familiarity with various social media platforms, and a working knowledge of effective content marketing strategy in relation to creating bonding, lasting relationships with customers. (The ability to troubleshoot community platform-related technical issues is a plus.)
You have the perspective to deal with the occasional meltdowns from “problem children” clients.
You are experienced with working in a small business and familiar with the often crazy pace that comes with the rapidly changing growth in an online world.
You are not afraid of the digital world – and the rapidly changing landscape of its productivity tools and systems.
You are willing AND able to be led and coached, as well as do outside learning and reading and training without demanding additional hourly fees.You are willing to relocate to Asheville, NC at some point after we have established that we are a great fit and can work together.
You come with “batteries included” and you don’t require a lot of micro-management.
[And you are NOT any of the following: a whiner, a drama queen, a gossip or a complainer. Positive attitude is a must. There's no such thing as "that's not my job" around here.]
Roles & Responsibilities
Creating and maintaining a vibrant sense of community by establishing and upholding the company’s Community Guidelines
Addressing customer service issues, both proactively and reactively, that present themselves inside the community
Monitoring discussions and trends within the community. Identifying and reporting trends in usage and advising on potential opportunities for content and product creation
Monitoring and measuring the success of community engagement (i.e. number of users, number of discussions, etc.)
Identifying, analyzing, and reporting on community trends to internal team
Identifying key community members and providing opportunities for them to participate on a higher engagement level
Identifying and welcoming new members and providing opportunities to introduce and involve them in the community
Serving as primary liaison between community members and the company, and act as the community’s primary advocate to the company
Communication Skills – Superior ability to create compelling narratives for internal and external audiences
Community Management – Demonstrated ability to develop and execute short and long-term community management strategies that influence growth, engagement, and community culture.
Relationship Management – A strong understanding of how communities behave on the social web, and how to develop and maintain positive behaviors.
Content Marketing – Demonstrated experience with successful management and execution of a content marketing strategy.
Qualified applicants will be asked to fill out a work-style test as part of the interview process.
You will need to provide excellent references from a recent job with substantially similar experience.
You will be required to complete the DM “Community Management” Certification training within one week of your hire date.
This is a full-time, salaried position with a competitive benefits package.
Still interested? Here’s what to do:
Email your resume and cover letter and share why this position interests you.
Make Your Success Real
Hendersonville, NC, United States
Digital Marketing Specialist
'Make Your Success Real’ is a fast-growing company providing business coaching and done-for-you Facebook advertising to entrepreneurs. We believe in helping people who have extraordinary gifts to market those gifts, and increase their visibility so they can make more of a difference in the world. We’re small, innovative and exciting. As one team member put it ‘this is the coolest work environment outside of Silicon Valley!’
As a Digital Marketing Specialist, you’ll create strategies for funnels, ads, landing pages, and campaigns for our Facebook clients to share their work with the world. Your goal will be to drive thousands of qualified leads to coaching companies that transform people’s lives. Because we’re a small company, you’ll also have other projects to contribute to, keeping your work fresh and exciting. These will include connecting with our clients, designing creative advertising campaigns, designing online funnels and FB ads, and occasionally attending client retreats.
At Make Your Success Real, we’re looking for only top-notch team members, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision plan, and matching 401(k), we’ll shower you with perks, including:
Dress:Wear (almost) anything you like to the office – and be as comfortable at work as you are in your own living room.
Flexibility:We have virtual Fridays! Feel free to skip the commute and hit your deadlines from home.
Personal and professional development: You’ll have the opportunity for cutting-edge training, and coaching to reach your professional and personal goals.
Not everyone can be a Digital Marketing Specialist. To be seriously considered for the role, please have the following in regards to:
Experience: Previous experience with creating marketing campaigns, online marketing, funnel design and creation. Experience with complex CRMs is essential. Knowledge about the coaching industry preferred.
Education:Bachelor’s degree in New Media, Marketing, Communications, or a similar field, preferred.
Skills:You must be an excellent writer, someone who understands how to frame a marketing message in a clear, concise, and compelling way. You must be able to communicate with clients in a clear, and supportive way. You must be able to design client-attracting funnels, create and implement online marketing plans.
Characteristics: This is a team position, so you should be self-sufficient and self-motivated but able to work well with other team members. It’s also a creative role, so you must be able to gracefully receive feedback about your work. Since you may be asked to double in other roles occasionally, it’s important to be flexible about what you do, willing to work in a face-paced environment, and always eager to learn new skills and emerging technologies.
This is a full-time, salaried position. Please, no contractors or agencies!
We prefer that you are in-person near Asheville, NC. However, we’ll consider virtual work for the right person.
Create client-attracting funnels and Facebook ad campaigns, write copy, and email nurture sequences so we and our clients can help more people. Design campaigns & copy for creatives, landing pages, and email sequences that produce a significant ROI for clients.
Track how great the results are that you and the team are getting for our clients: You’ll analyze online FB ad performance, and provide recommendations for continued development and improvement of online marketing activities.
Continually make everything we do even better: Review and create daily, weekly, and monthly reporting for ad campaigns so we can always be enhancing our services.
Connect with our awesome clients: Coach them on their content, and insure that client retreats are exciting and educational.
Have LOTS of fun with a rockstar team!
SOUND LIKE YOU? We want to hear from you!
Please send your resume and two paragraphs about why you believe you would love and be great at this position to Pamela@makeyoursuccessreal.com